Vehicle Immobiliser - Premier Training Solutions

Part 1 - Knowledge based training and assessment

This section of the course covers the following topics:

Introduction to wheel clamping and removals
Introduction to the legislation relating to vehicle immobilising (Private Security Industry Act 2001) and the tools used to immobilise a vehicle
Signs, lines and enforcement vehicles
Vehicle registration marks
Health and Safety
When to clamp and when to remove vehicles
Vehicle tow away
Completing paperwork
Practical case studies (clamping, removal and paperwork)
Use of photography
The payment process
Procedures for start and end of shift
Radio operations
Discretionary parking
Standards of individual behaviour for vehicle immobilisers and customer care
Equal Opportunities
Appeals

Part 2 - Practical scenario based training and assessment

This section of the course covers the following topics:

Avoiding conflict and reducing risk
Defusing conflict
Resolving conflict
Post incident considerations and learning from conflict

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